About us

Subscription Commerce Guide

Designing, billing and retaining physical product subscriptions.

A guide for Australian operators running physical product subscriptions, covering box design, billing, fulfilment, retention and software.

What we cover

Subscription Commerce Guide reports on Subscription commerce operations. Coverage is organised into 6 sections: Offer Design, Billing Operations, Inventory Planning, Subscriber Retention, Fulfilment, Software Selection. It is written for Australian subscription box operators and ecommerce teams.

How we work

Articles should be useful to someone who actually has to decide or implement the matter: concrete, verifiable and honest about what depends on the business, the region or the legal position. Where a topic is governed by law or tax rules, the article says so, rather than pretending to replace professional advice.

We correct errors visibly. If a correction changes the substance of an article, the article states what has changed.

Contact

Corrections, tips and questions: [email protected]. For advertising and partnerships, see the advertising page. Publisher details are in the legal notice.